Terms and Conditions

- GOODS AND SERVICES TAX
All goods are sold subject to goods & services tax (GST) unless the goods
are classified as GST exempt.
- PAYMENT
- The Purchase Price shall be paid to mySupply
Store Pty Ltd at its address and at the
time or times stipulated.
- We reserve the right to suspend the delivery
of further goods if the terms of payment are not
strictly adhered to by you.
- Any expenses, costs or disbursements incurred by us in recovering any outstanding monies including debt collection agency fees or solicitor's
costs shall be paid by the Customer. Providing that those fees do not
exceed the scale charges by that debt collection agency/solicitor.
- DELIVERY
- If the order is placed with us before 4pm, we will deliver within 3 working days to any metropolitan area and 4 working days in regional areas.
- If immediate delivery is required, please stipulate at the time of order placement and we will advise you of additional freight charges, if any.
- Orders below a value of $100
will incur a freight fee charge of $17.50.
Orders above $100 are freight free.
- We shall deliver the Goods to the address stated
in the Order or as agreed by us in writing.
mySupply Store Pty Ltd reserves the right
to charge for delivery of the goods at any time,
notwithstanding that it may not have previously
done so.
- We shall deliver the Goods by such carrier and such form of transport we consider to be appropriate. Where you specify the carrier and the means of
carriage, we shall deliver the Goods in the way specified, the cost of such
carriage, being an additional charge to the invoiced price of the Goods.
- We will not be responsible for any part delivery or delay in delivery of the Goods as a result of events occurring beyond our control. We shall not be
in any way responsible for any consequences (direct or indirect) arising
from such delay or non-delivery. We shall be entitled to charge for and recover from you on all demand costs or loss occasioned by:
- failure by you to collect or take delivery of the Goods (as the case
maybe) as and when agreed to;
- delay or interruption in the installation of goods caused or contributed to by any act or omission on your behalf. Any such costs or loss shall include (but not be limited to) the cost of storage, labour, transportation and administration costs at our prevailing commercial rates.
- TITLE AND RISK
- Risk in the goods shall pass to you at the time
when our obligations under the contract are deemed
under Condition 3 to be completed.
- Irrespective of the time when risk in the goods
shall pass, passing of property and title in the
Goods shall be determined as follows:
- The customer hereby acknowledges that the property
and title in the Goods shall remain with mySupply
Store Pty Ltd until the customer has
made payment in full of the Purchase Price and
any other monies owing hereunder.
- Pending payment in full of the Purchase Price and any other monies
owing hereunder:
- In the event that the Customer defaults in payment
of the purchase Price or any other monies owing
hereunder or upon the occurrence of any of the
events specified in Condition 3, mySupply
Store Pty Ltd and its employees or agents
shall have the right to enter upon the Customer's
premises or any other premises where the Goods
are known to be stored to repossess the goods,
and for this purpose the Customer shall grant
all reasonable access rights and mySupply Store
Pty Ltd shall be entitled to do all things required
to secure possession.
Upon repossession of any of the goods mySupply
Store Pty Ltd shall thereafter be entitled,
in its discretion, to resell the Goods to any
third party in which case the Customer shall not
have any action whatsoever against mySupply
Store Pty Ltd for the breach of contract
or otherwise.
- If the Customer sells or otherwise disposes
of the Goods to a third party prior to making
payment of the Purchase Price or any other monies
owing hereunder, mySupply Store Pty Ltd
shall be entitled to so much of the proceeds of
such sale equivalent to the amount of monies owing
to mySupply Store Pty Ltd by
the Customer.
- In addition to paying other monies payable by the customer to mySupply Store Pty Ltd under this agreement, we shall be entitled to charge for and recover from the Customer on demand all costs, loss or damage incurred
by us in exercising any of its rights under Condition 4(d) above, including,
but not limited to, the cost of storage, transportation and administration
costs at our prevailing commercial rates.
- CUSTOMER 'S LIABILITY AND DEFAULT
If the Customer shall:
- fail to make any payment due under the contract or commit any other breach of any of the Customer's obligations under the contract; or
- suffer execution under any judgement; or
- commit an act of bankruptcy; or
- make any composition or arrangement with any creditor; or
- being a company, pass a resolution for winding
up or have a receiver appointed over any of its
property or have a winding up petition presented
against it. mySupply Store Pty Ltd
(in addition to any other remedies hereby or statute
conferred) may treat the contract as terminated
and any part of the Purchase Price then unpaid,
together with any other monies owing hereunder,
whether or not due under the terms of the contract
shall forthwith become due and payable. Any such
termination shall be without prejudice to any claim
or right we may otherwise possess.
- CREDIT & RETURN POLICY
- If you have received goods that are faulty, damaged, short supplied or not as ordered, please contact
- Customer Service on 02 8064 3272 within 14 days from receipt of goods to request
a credit.
- Please be advised that failure to advise us within 14 days will result in the request being declined.
- To arrange a return you also need to contact mySupply Store Pty Ltd within 14 days. At the time of the request you will receive a Return Number and return delivery instructions. This number must appear on all parcels returned to mySupply Store Pty Ltd.
- Do not write return number on product packaging, as this will damage packaging and invalidate your claim.
Please write the return number on the shipping label or tape a piece of paper, with the Return Number on it, to the box/es being returned.
- Returned goods must be in original packaging, unopened and in re-saleable condition to receive a credit.
- mySupply Store Pty Ltd will coordinate
collection of goods. No responsibility will be taken
for goods returned without the approval of mySupply
Store Pty Ltd, or parcels that do not display
a Return Number.
- Where goods are returned due mySupply Store Pty Ltd error, return freight will be met by mySupply Store Pty Ltd.
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